This Privacy Policy applies to your use of the Charger Wala website and to information you voluntarily provide when contacting us about our EV charging products and services.

Where applicable law requires consent or another lawful basis for processing personal information, we will handle the information in accordance with those requirements.

Depending on how you interact with us and the features available on our website, we may collect the following categories of information.

Personal and contact information

• Name and email address.
• Phone number and other contact details.
• Business or organisation name, where provided.
• City, state or other location details you provide.
• Information included in your enquiry or message.

Product and business enquiry information

We may collect details about your EV charging requirements, such as vehicle type, charger requirements, battery specifications and other information you choose to submit.

Technical information

Depending on our website configuration and service providers, technical information may include your IP address, browser type, device information, pages accessed and security logs.

We may use information for the following purposes:

• To respond to product enquiries and quotation requests.
• To understand your EV charger requirements.
• To communicate with customers and prospective business partners.
• To manage orders or service requests, where applicable.
• To improve our website and customer experience.
• To maintain website security and help prevent spam, fraud or misuse.
• To maintain relevant business records and meet legal obligations.

We will not use personal information for an unrelated purpose where applicable law requires additional consent or another lawful basis.

We may share relevant information in limited circumstances, including:

• With website hosting, communication or other service providers that support our operations.
• With relevant business or logistics partners where necessary to fulfil a request or transaction.
• With government authorities, regulators or law enforcement where required or permitted by applicable law.
• In connection with a business transfer, restructuring or similar transaction, subject to applicable legal requirements.

We do not sell personal information as a standalone product. Information sharing will depend on the circumstances and applicable legal requirements.

Our website or its service providers may use cookies and similar technologies to support website functionality, security and performance.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

Any analytics or advertising technologies used on the website should be configured and disclosed in accordance with applicable requirements.

We take reasonable steps appropriate to our operations to protect personal information against unauthorised access, disclosure, alteration, misuse or loss.

However, no website, electronic communication or storage system can be guaranteed to be completely secure. Please avoid including sensitive personal or financial information in general enquiry messages.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, maintaining business records, resolving disputes and meeting legal obligations.

When information is no longer required, we will take appropriate steps to delete it or otherwise dispose of it in accordance with applicable requirements.

Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction of inaccurate information, deletion where applicable, withdrawal of consent or raising a privacy complaint.

To submit a privacy request, please contact us using the details provided below. We may need to verify your identity before responding.

Our website may contain links to third-party websites or services. We do not control those websites and are not responsible for their privacy practices or content.

Please review the applicable privacy policy before providing personal information to a third-party website or service.

Our website is intended for people seeking information about EV charging products and related business enquiries. It is not designed specifically to collect personal information from children.

Where additional safeguards or consent are required by applicable law, we will handle relevant information in accordance with those requirements.

We may update this Privacy Policy when our practices, website features or applicable legal requirements change.

Updates will be published on this page with a revised date. We encourage you to review this page periodically.

For questions, privacy requests or complaints about the handling of your personal information, please contact Charger Wala.

• Business Name: Charger Wala
• Address: Karol Bagh, Delhi, India
• Phone: +91-7291916363
• Email: ecotorquetechnologies@gmail.com